Skip to main content

First Governed Workflow

Your first workflow should be small, repeatable, and measurable. The goal is not maximum complexity. The goal is to prove governed execution end to end.

Overview

This article walks through the first practical workflow blueprint:

  1. pick one operation with clear business value
  2. model durable steps and ownership
  3. add policy and approval boundaries
  4. connect one or two systems
  5. verify evidence and review history

Why it matters

Early success with governed execution comes from operational clarity:

  • one clear objective
  • explicit ownership
  • constrained external actions
  • reviewable results

Trying to automate everything at once usually hides governance gaps.

Pick one recurring operation such as follow-up, support escalation, or onboarding checks.

Build sequence in Subbasis

  1. Describe the operation and target outcome.
  2. Split into durable steps.
  3. Assign agents and approval gates.
  4. Add required connectors.
  5. Define evidence to capture at each important action.

Example flow

Sales prospect follow-up:

  • Step 1: classify prospect intent and priority.
  • Step 2: gather account context from internal notes.
  • Step 3: draft follow-up proposal.
  • Step 4: require approval for external send if policy says so.
  • Step 5: write to CRM and communication channel through connector.
  • Step 6: capture evidence for each significant transition.

What to configure

  • workflow step transitions
  • role responsibilities
  • approval conditions
  • connector permissions
  • retry behavior for transient failures
  • evidence schema expectations

Run and review checklist

  • Start in a limited environment.
  • Confirm approvals and policy checks work.
  • Inspect execution history and evidence records.
  • Validate resumes after interruption.
  • Refine roles, retries, and limits.

Limits and deployment notes

  • Keep scope narrow for first rollout.
  • Do not assume every integration path is enabled by default.
  • Use plan/deployment constraints as design input, not late blockers.

Continue with Workflow concepts and Governance.